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Accessibility Policy (Quix)

Quix Plumbing Service Accessibility Policy

Introduction: At Quix Plumbing Service, we're committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee we provide equal access to all of our users.

Our Commitment: Our pledge is to treat all individuals with dignity and respect, and we strive to ensure our website is accessible to everyone, including individuals with disabilities. This commitment is in line with our company’s core values and belief in diversity, inclusion, and the importance of providing outstanding customer service to all our clients.

Measures to Support Accessibility: Quix Plumbing Service takes the following measures to ensure accessibility:

  • Implementing accessibility as an essential aspect of website development and content creation.

  • Training our staff on accessibility issues and guidelines to ensure our digital content is accessible.

  • Including accessibility as part of our mission statement and internal policies.

  • Utilizing automatic and manual testing strategies to identify and fix accessibility issues.

  • Engaging with users to collect feedback on our website's accessibility and making improvements based on those inputs.

Standards & Guidelines: Our website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as established by the World Wide Web Consortium (W3C). These guidelines outline how to make web content more accessible to people with a wide array of disabilities.

Accessibility Features: We have implemented several features designed to improve the accessibility of our website, including:

  • Text alternatives for non-text content.

  • Content that can be presented in different ways without losing information or structure.

  • Easily navigable content by keyboard for functionalities.

  • Sufficient contrast options to facilitate readability of text and images.

  • Labels and instructions provided for user input when content requires user interaction.

Feedback & Contact Information: We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers on Quix Plumbing Service's website:

  • Email: info@quixservice.com

  • Phone: 1-888-566-7849

  • Visitor Address: 1254 Utica Avenue, Brooklyn, NY 11230

  • Postal Address: 1254 Utica Avenue, Brooklyn, NY 11230

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days, should you encounter any issues.

Limitations & Alternatives: Despite our best efforts to ensure accessibility of Quix Plumbing Service's website, there may be some limitations. Please contact us if you observe an issue.

Enforcement Procedure: We are committed to following through with our accessibility policy. For more urgent issues, please contact HR at hr@quixservice.com.

Policy Review: This policy is reviewed regularly and adjusted as necessary to adapt to changing technologies and guidelines to remain in compliance with current accessibility standards.

Date of Creation/Revision: 1/1/2024

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